GUIDE
Payment method
Credit card/
Debit card
VISA/Mastercard/American Express/JCB/Diners Club/DISCOVER
Only lump-sum payment is accepted.Payment is due at the time of product order.
Bank transfer ※1
Please select offline payment at the time of payment. Please remit payment to the bank account indicated in the purchase confirmation e-mail. Bank transfer fees are the responsibility of the customer.If we cannot confirm the transfer of funds within 7 days from the order confirmation date, excluding Saturdays, Sundays, and holidays, the order will be cancelled.
au PAY ※1
Please select au PAY at the time of payment; you will be redirected to au PAY. Payment will be made at the time of product order.
PayPay ※1
Please select PayPay at the time of payment; you will be redirected to PayPay. Payment will be made at the time of product order.
Payment at convenience stores ※1
FamilyMart/LAWSON/MINI STOP/Daily YAMAZAKI/Seicomart
(Payment at Seven-Eleven is not accepted.)
A separate payment fee of JPY190 will be charged. The customer is responsible for this fee.
After purchase, an email with payment instructions will be automatically sent to you. Please set up your e-mail settings so that you can receive e-mails from “@komoju.com”.
If payment is not confirmed within 5 days from the order confirmation date, the order will be automatically cancelled.
Due to system reasons, the order completion e-mail with the details of purchased items will be sent after the payment at the convenience store is completed.
Rakuten Pay ※1
Please select Rakuten Pay at the time of payment; you will be redirected to Rakuten Pay. Payment will be made at the time of product order.
PayPal
Please select PayPal at the time of payment; you will be redirected to PayPal. Payment will be generated at the time of product order.
Alipay
Please select Alipay at the time of payment; you will be redirected to Alipay. Payment will be generated at the time of product order.
※1 This method of payment is available only in Japan.
特定商取引法に基づく表記
Shop
Salah
Address
F3 Ishido Bldg,1379-1,
Kitaishido-cho,Nagano-shi
Nagano 380-0826,JAPAN
E-mail Address
Return Policy
We do not accept returns or exchanges at the convenience of the customer after the product has been shipped. Please understand. Please check the size and color before purchase.
Time to ship
We will ship within 1~5 days after payment is confirmed. Due to the small number of people involved in the operation, we will notify you as soon as possible if there are any exceptions that may require more time for shipping. This does not apply to some pre-order or made-to-order items.
Sales manager
SACHIKO KOBAYASHI
Phone
+81(0)50-5470-3200
Selling Price
The selling price is the amount shown on the screen (including consumption tax).
A separate shipping fee will be charged. Shipping charges vary depending on the product, so please check the product details page.
Shipping method
【Domestic delivery in Japan】
Please select [Nekopos/LetterPack Plus] or [Home Delivery Service (Yu-Pack for Okinawa Prefecture)] at the time of payment. Customers who purchase 12,000 yen or more will receive free shipping.Click here for shipping rates by region.
【Shipping outside Japan】
We ship by EMS or Small Packet.
Click here for delivery rates by region and countries where delivery is available.